Everything you need to manage repairs, delight customers, and grow your business - all in one integrated platform.
From the moment a customer walks in to when they pick up their repaired item, track every step of the repair journey with precision and ease.
Give your customers the transparency they expect. Our customer portal lets them check repair status anytime, reducing phone calls and improving satisfaction.
Repair Status: In Progress
Generate professional invoices and quotes in seconds. With integrated parts pricing, labor tracking, and tax calculations, you'll never undercharge again.
| Screen Replacement (iPhone 13) | $189.00 |
| Labor (1.5 hours) | $112.50 |
| Subtotal | $301.50 |
| Tax (8%) | $24.12 |
| Total | $325.62 |
Never run out of critical parts again. Track inventory levels, manage suppliers, and automate reordering when stock runs low.
Make data-driven decisions with comprehensive reports on every aspect of your business. From technician performance to revenue trends.
Dozens of additional features to help you run your repair business efficiently.
Print QR codes and barcodes for asset tracking, shelf labels, and intake receipts.
Capture customer signatures for pickup authorization and terms acceptance.
Sync with Xero, QuickBooks, and Sage for seamless financial management.
Send automated quote follow-ups and repair completion notifications.
Control access with customizable security levels and permissions.
Track every change with detailed history logs for compliance and accountability.
Spot customers with a history of late or unpaid invoices directly on the repair list, so your team can agree payment terms before work starts.
Upload photos or choose avatar icons for staff profiles, making technicians easier to identify in assignments and workload views.
Assign technicians or update status for many repairs at once, with built-in rules for online-booking receipt confirmation.
When booking repairs, instantly see what fixed similar problems in the past.
Auto-assign technicians, send follow-ups, and automate reordering based on rules.
Predict parts demand based on historical data and seasonal trends.
Add custom data fields to repairs, customers, and inventory to match your workflow.
Ensure quality with standardized checklists for different repair types.
Design custom invoices, receipts, and labels with your branding.
Run targeted SMS campaigns for promotions and customer engagement.
Send bulk notifications to customers about promotions or service updates.
Manage purchase orders from creation to receipt with full tracking.
Manage field service appointments and on-site repair visits with technician dispatch.
Automatically schedule recurring maintenance tasks and service contracts.
Collect feedback with automated satisfaction surveys after repairs.
Invite customers to the portal with branded email invitations.
Manage multiple repair locations from a single centralized dashboard.
Drag-and-drop repairs between statuses. Rule enforcement, notifications, and history logging happen automatically.
Standardise fault recording, enforce quality gates, and build a knowledge base of what fixes what — per device and manufacturer.
Require a second-technician sign-off before any repair can be marked complete — globally, per technician, or per device manufacturer.
For small shops that don't need stock control: type parts and services as free text and enter costs manually. Toggle per client, or mix with the formal system.
Create appointments tied to a customer and their site. Location auto-fills from the site address and calendar invites are sent automatically.
Run your repair business from anywhere with the iOS and Android app
The RepairTrackPro mobile app gives technicians, shop owners, and customers full access to repairs, quotes, photos, and communication — no matter where they are.
Start your free 14-day trial today. No credit card required.